Welcome to LiveServe24.com (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://liveserve24.com or use our web design and digital services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
1. Who We Are
LiveServe24.com is operated by LiveServe24 LTD, a registered company in the United Kingdom.
Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
Company Number: +447418604014
Email: support@liveserve24.com
2. Information We Collect
We may collect and process the following types of information:
A. Personal Information
When you contact us or use our services, we may collect:
- Full name
- Email address
- Phone number
- Business name and address
- Billing and payment information
- Any other details you voluntarily provide (e.g., project requirements)
B. Automatically Collected Data
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and browsing behavior
- Time and date of visits
- Referral source
C. Cookies and Tracking Technologies
We use cookies, web beacons, and analytics tools (like Google Analytics) to improve website performance, personalize content, and understand user activity.
You can manage or disable cookies in your browser settings.
3. How We Use Your Information
We use your data to:
- Provide and manage our web design and related services
- Communicate with you regarding inquiries, quotes, or support
- Process payments and invoices
- Improve website functionality and user experience
- Send promotional or marketing updates (only with your consent)
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
- Contractual necessity: To fulfill our service agreements with you
- Legitimate interest: To enhance our services and communicate with clients
- Legal obligation: To comply with UK and international regulations
- Consent: When you subscribe to newsletters or marketing materials
5. How We Share Your Information
We do not sell your personal information. However, we may share it with:
- Trusted third-party service providers (e.g., hosting, payment processing, analytics)
- Legal authorities, if required by law
- Business partners or contractors assisting in project delivery
All third parties are required to handle your data securely and use it only for authorized purposes.
6. Data Retention
We keep your personal data only as long as necessary for the purposes stated in this policy or as required by law.
Once data is no longer needed, it will be securely deleted or anonymized.
7. Your Data Protection Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to data processing
- Withdraw consent at any time
- Request a copy of your data in a portable format
To exercise your rights, contact us at privacy@liveserve24.com.
8. Data Security
We use appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
If we transfer your personal data outside the UK or EEA, we ensure it is protected by adequate safeguards, such as Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office (ICO).
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please check this page periodically for updates.
12. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us:
📧 Email: privacy@liveserve24.com
🌐 Website: https://liveserve24.com
🏢 Registered Office: [Insert Company Address], United Kingdom
LiveServe24 LTD respects your privacy and is committed to ensuring your data is safe, transparent, and used responsibly.